-Do you have more than one bank account? If so, why?
-How or why did you choose the bank(s) you work with?
-Have you ever closed a bank account? Why? What was the process?
-What is the process for opening a bank account in your country? How much identification do you need to provide?
-Have you ever had reason to complain to your bank? How did they react to your complaint?
-Apart from when you play Monopoly, have you ever had a bank error in your favour? What did you do about it?
-How often do you check your bank statements?
-Do you know the current manager of your branch? How often do they change? Do you think it’s a good policy to change the manager regularly?
-Do you own a credit card? What is your opinion of credit cards?
-Can you explain the difference between a debit card and a credit card?
-Are cheques common in your society? If not, what are the most common methods of payment?
-Is card payment secure for online shopping ?
Prepared by Sin Sidara